Orders usually ship every Monday, Wednesday, and Friday. Orders placed by 3pm Pacific M/W/F ship the same day!
Please note that as a small business, our fulfillment schedule may be adjusted. Please see below for our current shipping status!
Current Fulfillment Schedule: Modified
Drop Fulfilment Update
Our next shipping date is Wednesday, 3/29. Don't miss our upcoming sale and Otter Squish drop!
More on shipping:
Discretion is key...
Orders ship in a plain brown box. A standard shipping label lists the shipper as "HHT SHIPPING" with our Seattle return address. What's in your box is just between us squirrel-friends! 😉
Standalone orders of lil peckers or stickers may ship in a plain bubble mailer or envelope but shippper information will be the same as above.
We combine orders!
We will automatically combine orders that have the same customer name, shipping address, AND email address, as long as your first order has not already been packed.
We tend to pack orders pretty quickly, often within a few hours or less, so if you've placed one order and plan to order something else later that day, email us and we'll wait to pack things until your second order has been placed!
You will be refunded any savings in shipping costs.
We ship quickly!
From April 2021 through June 2022, our average fulfillment time was 29 hours. That includes orders placed after our Friday 3pm cutoff that don't ship until Monday! Weekday orders ship much quicker.
We value our customers and take pride in shipping most orders in a matter of hours rather than days or weeks. We're honored to provide you with high-quality toys and we don't want to keep you waiting!
We use 100% recyclable paper as filler to reduce our impact.
Orders are packed with love and ship from Seattle to the US and Canada via UPS or USPS. We will hope to add more countries soon, as we're able to increase production capacity.
We can't have that! For any unanswered questions, please see our Shipping Policy or email us at firstname.lastname@example.org