About our Shop
Many of our toys are unique, one-of-a-kind pours which is why most of our Inventory Toys are for a specific toy, so you can see exactly what you'll get!
Premium Pour Toys are usually made with UV-reactive pigments and glow-in-the-dark, and they're added to our store during pre-announced "drops." If you're unfamiliar with "drop model" sex toy shops like ours, this guide explains how drops work and what to expect!
Note: If you're new to indie toy shops, you may want to check out our HHT 101 page for a more complete rundown, including some helpful lingo -- this page is just one part of that!
Inventory or MTO?
Inventory Toys include Premium Pours like our Opalescent Rainbow and Seacock Spirit signature colorways, as well as Single-Color Toys. Premium Pours are added during pre-announced drops, but Single-Color Toys may be added at any time. Shop Inventory Toys for one-of-a-kind Premium Pours, to see if there’s a Single-Color Toy with your favorite specs, and for flop deals. They also ship faster!
Made-to-Order (MTO) Toys allow you to customize your toy right down to the firmness, in colors from our two single-color collections, UV-Sparkle and Natural Series. And we never run out!
When operating our standard Shipping and MTO Production Schedules, Inventory Toys ship M/W/F with a 3pm Pacific cutoff, and MTO Toys ship within two weeks of ordering. Please see our Fulfillment Status page for current lead times.
What's a "Drop?"
A "drop" is when a bunch of new toys are added to our store at a previously announced date and time.
Drops currently occur every few months and vary in quantity. Models, sizes, and pour styles contained in each drop are different too!
We're a small shop and sometimes run out of Premium Pours in popular models between drop, depending on how long it’s been. Shop our NEW Made-to-Order Single-Color toys to skip the wait!
How's it work?
Drops are announced about a week in advance, and that's usually when we start showing off the drop toys. Be sure to follow us on Twitter and Insta! @HappyHoleToys
Drop days are pretty busy, and a lot of fun!
Our store typically goes down four hours before the drop so we can add everything, and then opens for the Preshop two hours before the drop so everyone has the chance to browse.
The moment the drop goes live, customers rush to buy the toy they have their eyes on. Someone else may want the same toy as you!
Keep reading for tips to secure the toy you want!
Toy Request Form
Not seeing the toy you're looking for?
Let us know what model/size/pour you're after!
Drop Tips and FAQ:
During the Preshop, drop items will feature a grey "Sold Out" label, but the description will say "[COMING SOON]." Marking items as sold out allows us to make the items available for browsing while keeping the drop fair to all by not allowing drop items to be preemptively added to carts.
Use a Quick Checkout option like ShopPay, Google Pay, or Apple Pay, and be sure your shipping address is correct. Having payment and shipping info ready to go will increase your chances of getting the toy you want!
Refresh your browser (but not too much) at drop time until the item becomes available. If, after the drop time, the item still shows as “Sold Out,” then someone has most likely already purchased the item.
Note: Please refresh judiciously. Shopify has recently added anti-bot measures and may temporarily restrict access if you refresh too much. We have no control over this and apologize for the inconvenience.
There are NO cart holds. Adding a toy to your cart does NOT guarantee that it's yours. The first person to complete the checkout process gets it!
We combine orders. We'll automatically combine orders that have the same customer name, shipping address, AND email address, as long as your first order has not already been packed.
We tend to pack orders pretty quickly, often within a few hours or less, so if you've placed one order and plan to order something else later that day, email us at happyhelpers@happyholetoys.com and we'll wait to pack your second order is received!
You will be refunded any savings in shipping costs.
If the order info doesn't quite all match and you'd like to request order combination, please email us happyhelpers@happyholetoys.com ASAP!
