About our Shop
Since each toy is handmade and unique, each store listing is for a single item.
We sometimes run out of a model-size combination or two, depending on how long it’s been since our last drop. Don't worry, we should have more in our next drop!
If you're unfamiliar with the drop model, this guide explains how drops work and what to expect!
Toy Request Form
Not seeing the toy you're looking for?
Let us know what model/size/pour you're after!
What's a "Drop?"
A "drop" is when a batch of new toys is added to our store at a previously announced date and time.
Drops currently occur about once a month, and toys vary in quantity. Models, sizes, and pour styles contained in each drop are different too!
Our Toy Request Form helps us decide what to include in future drops -- submit your request now!
How's it work?
Drops are announced about a week in advance, and that's usually when we start showing off the drop toys. Be sure to follow us on Twitter and Insta! @HappyHoleToys
Drop days are pretty busy, and a lot of fun!
Our store typically goes down four hours before the drop time.
Our store opens for the Preshop two hours before the drop so everyone has the chance to browse.
The moment the drop goes live, customers rush to buy the toy they have their eyes on. Someone else may want the same toy as you!
Keep reading for tips to secure the toy you want!
Drop Tips and FAQ:
During the Preshop, drop items will feature a grey "Sold Out" label, but the description will say "[COMING SOON]." Marking items as sold out allows us to make the items available for browsing while keeping the drop fair to all by not allowing drop items to be preemptively added to carts.
Use a Quick Checkout option like ShopPay, Google Pay, or Apple Pay, and be sure your shipping address is correct. Having payment and shipping info ready to go will increase your chances of getting the toy you want!
Refresh your browser at drop time until the item becomes available. If, after the drop time, the item still shows as “Sold Out,” then someone has most likely already purchased the item.
There are NO cart holds. Adding a toy to your cart does NOT guarantee that it's yours. The first person to complete the checkout process gets it!
We combine orders. We'll automatically combine orders that have the same customer name, shipping address, AND email address, as long as your first order has not already been packed.
We tend to pack orders pretty quickly, often within a few hours or less, so if you've placed one order and plan to order something else later that day, email us at happyhelpers@happyholetoys.com and we'll wait to pack your second order is received!
You will be refunded any savings in shipping costs.
If the order info doesn't quite all match and you'd like to request order combination, please email us happyhelpers@happyholetoys.com ASAP!
